Currently not all mobile devices are compatible with our application, we recommend using a computer. Please check the Technical Requirements in the Documents feature in this room and in the Hall of the Virtual Conference Center Platform > Documents

In case the message "Waiting for the host" appears, you must wait for the room technician to give you authorization to access the room.

Please check the schedule of the activity you want to access, as it is likely that it has finished.

You can return to the main hall by clicking on the title of the conference, on the top left of the screen.

Delegates can interact through the Forum.

Yes, in the time allotted for discussion during each activity.

If you have an email confirming that we have received your presentation, but it does not appear in the full list, contact the following email: presentations@congress.com

You can find this information:

• Acessing your personal area on the Conference website.
• Accessing My Schedule in your personal area (upper right corner of the main window)
• At the Technical Secretariat desk in the Main Hall of the Virtual Conference Center Platform, in the section My registration > My agenda.

You can access the Conference content by:

• Through the Program window (top menu bar)
• Checking out the “What’s going on?" sign, located at the in the Main Hall
• On the monitors by the conference rooms.

Accessing My Schedule in your personal area (upper right corner of the main window)

Yes!

You must be registered in the conference and access the platform with the username and password that were provided in your registration. This login information is personal and non-transferable. The system will not allow simultaneous access with the same user on multiple devices.
Please review the technical requirements to verify that your computer and internet connection are compatible
You can check the technical requirements in the Guidelines area.

You must log in with the username and password that were provided in your registration.

The third party should provide you with your username and password. If you cannot get in touch with them go to the door of the Virtual Conference Center and click on "Forgot password".

You can download the card at the Technical Secretariat desk, in the Hall of the Virtual Conference Center, in the section My Registration> My Virtual Card or in your personal area from the top menu.

This card can be used as a business card and exchanged with the sponsors of the conference at the stands of the Exhibition Area.

Once the Conference is over, you will be able to obtain your attendance certificates by accessing your Personal Area at the Conference website with your username and password. If you haven’t got the login information, you can use the “Forgot password" button when accessing your personal area.
These certificates will be available the week after the end of the Conference.

You will be able to use the Chat features enabled at each booth. If the sponsor wishes, they may establish business hours to host videoconferences with the Conference delegates.

Each booth has various tools to obtain product information without having to speak personally with a representative.
You will be able to download files provided by the sponsoring company, watch videos and give them your personal info if you wish to receive updates and information in the future.

With this action, you will share your Virtual card with the delegate of the sponsoring company and will provide him with your personal info so they may send you updates on their products, relevant information...

No, the Chat that appears on the Virtual Conference Center is only for possible incidents and general questions during the Conference.
If you want to communicate with a company’s delegate, please access the chat feature you will find inside each booth.

The Exhibition Hall area of the Conference will be open during the following hours:

• Monday June 14th and 15th: 9.00 to 3.00PM and 8.00 PM to 10.30 PM EST
• Wednesday 16th : 9.00 to 3.00PM and 8.00 PM to 9.30 PM EST
• Thursday 17th, through Saturday 19th: 9.00 to 3.00PM EST

You must click "I accept" in the Data Protection Policy pop-up window.

Currently not all mobile devices are compatible with our application, we recommend using a computer. Please check the Technical Requirements in the Documents feature in this room and in the Hall of the Virtual Conference Center Platform > Documents

In case the message "Waiting for the host" appears, you must wait for the room technician to give you authorization to access the room.

Please check the schedule of the activity you want to access, as it is likely that it has finished.

You can return to the main hall by clicking on the title of the conference, on the top left of the screen.

Delegates can interact through the Forum.

Yes, in the time allotted for discussion during each activity.

If you have an email confirming that we have received your presentation, but it does not appear in the full list, contact the following email: presentations@congress.com

You can find this information:

• Acessing your personal area on the Conference website.
• Accessing My Schedule in your personal area (upper right corner of the main window)
• At the Technical Secretariat desk in the Main Hall of the Virtual Conference Center Platform, in the section My registration > My agenda.

You can access the Conference content by:

• Through the Program window (top menu bar)
• Checking out the “What’s going on?" sign, located at the in the Main Hall
• On the monitors by the conference rooms.

Accessing My Schedule in your personal area (upper right corner of the main window)

Yes!

You must be registered in the conference and access the platform with the username and password that were provided in your registration. This login information is personal and non-transferable. The system will not allow simultaneous access with the same user on multiple devices.
Please review the technical requirements to verify that your computer and internet connection are compatible
You can check the technical requirements in the Guidelines area.

You must log in with the username and password that were provided in your registration.

The third party should provide you with your username and password. If you cannot get in touch with them go to the door of the Virtual Conference Center and click on "Forgot password".

You can download the card at the Technical Secretariat desk, in the Hall of the Virtual Conference Center, in the section My Registration> My Virtual Card or in your personal area from the top menu.

This card can be used as a business card and exchanged with the sponsors of the conference at the stands of the Exhibition Area.

Once the Conference is over, you will be able to obtain your attendance certificates by accessing your Personal Area at the Conference website with your username and password. If you haven’t got the login information, you can use the “Forgot password" button when accessing your personal area.
These certificates will be available the week after the end of the Conference.

You will be able to use the Chat features enabled at each booth. If the sponsor wishes, they may establish business hours to host videoconferences with the Conference delegates.

Each booth has various tools to obtain product information without having to speak personally with a representative.
You will be able to download files provided by the sponsoring company, watch videos and give them your personal info if you wish to receive updates and information in the future.

With this action, you will share your Virtual card with the delegate of the sponsoring company and will provide him with your personal info so they may send you updates on their products, relevant information...

No, the Chat that appears on the Virtual Conference Center is only for possible incidents and general questions during the Conference.
If you want to communicate with a company’s delegate, please access the chat feature you will find inside each booth.

The Exhibition Hall area of the Conference will be open during the following hours:

• Monday June 14th and 15th: 9.00 to 3.00PM and 8.00 PM to 10.30 PM EST
• Wednesday 16th : 9.00 to 3.00PM and 8.00 PM to 9.30 PM EST
• Thursday 17th, through Saturday 19th: 9.00 to 3.00PM EST

You must click "I accept" in the Data Protection Policy pop-up window.